What Are The Shipping Charges?

We offer free shipping all orders above US$ 225.00

Want to change the Shipping Address?

If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can’t alter the shipping address anymore.

When will my order ship?

We aim to ship all orders within 15-21 business Days, (unless otherwise noted on the individual product page or order confirmation email).

In-transit shipping times will vary depending on where you live. Once shipped, your order should arrive within 7-10 business days.
International shipping times will vary depending on the country. Please keep in mind that for international orders, there may be additional taxes and duties to pay upon arrival of the shipment to your country.

Please note that Some items purchased in the same order might be sent out separately due to logistical reasons. This means that your order might arrive in separate packages.

Are the Packages Lost, or Missing?

Please be mindful when entering your address, as we are not responsible for any lost packages due to an incorrect or incomplete address.

If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.

How Will I Know Whether My Order Is Confirmed?

Once the order is successfully placed, you will receive a notification via-:

1. Email order confirmation
2. Text message order confirmation
3. WhatsApp Order Confirmation

How Can I Cancel My Order?

You can cancel your order by (WhatsApp) messaging us on +91 7991886968 or email us at- support@indianartrugs.in Order cancellation will only be accepted before 48 hours the time order has been confirmed.

Once the order is cancelled, the refund shall be initiated, and it should reflect in your account within 48 business hours through the original mode of payment or otherwise agreed upon.

Shipping Cost

Shipping costs are calculated based on the total weight of the entire order and are different for international shipping. In the event of delivery failure due to an error on the part of the customer (wrong name, wrong address, wrong contact number, etc.), the additional cost of re-delivery must be claimed by the ordering user.

Customs Duty & Tax & Delivery Charges

You are responsible for paying any duties or taxes imposed by customs or on the importation of goods into your country. INDIANARTRUGS does not pay any duties or taxes on international shipments. You are also responsible for any additional shipping costs incurred if you change your shipping address after we have shipped your package.

Other Information

In the event of delivery failure due to an error on the part of the customer (wrong name, wrong address, wrong contact number, etc.), the additional cost of re-delivery must be claimed by the ordering user.
The shipping/delivery period for order processing begins on the date of receipt of confirmed payment for your order with us. Shipping/delivery times are approximate times provided by the seller for each item. INDIANARTRUGS is not responsible for delay/non-delivery of purchases due to flood, fire, war, acts of God, or other causes beyond his INDIANARTRUGS ‘s control.
The User must agree to provide genuine and truthful information to avoid any delay or loss of goods of any kind. INDIANARTRUGS reserves the right to review and verify information and other details provided by the User at any time. If, upon verification, this User Data (in whole or in part) is found to be incorrect, INDIANARTRUGS reserves the right, in its sole discretion, to refuse registration and terminate the User’s use of the Website without notice. The services available on the website and/or other linked websites do not include any hints.